Solutions

Communicate with Colleagues and Make Decisions… Quickly, Anytime, Anywhere!

Today’s communication tools – phone, voice messaging, email, fax, mobile clients and video conferencing – that are supposed to make communication easier have proved to make it more cumbersome. This information overload slows down processes and reduces productivity. Unified Communications provides a unified workspace that streamlines communications, improves business processes and reduces costs.

At the core of Unified Communications resides IP telephony over a secured IP network. Utilizing your IP network for voice applications allows organization to reduce system costs, reduce telco and WAN costs while improving network management and control.

Unified Communications enhances basic IP telephony by addressing the needs of today’s complex business environment with multiple communication methods and devices along with workspaces that extend beyond the traditional desktop. Employees are doing business from home offices, at the customers’ site and in the airport when they’re on the road.

With traditional communication methods, mobile workers encounter delays reaching key decision makers and often can’t access critical business information. These communication delays cause disruption and a decrease in productivity. Integration of Microsoft Office Communicator with your Microsoft Outlook and Unified Communications solution provides presence information and instant messaging to increase call connectivity, speed up business decisions and improve workflow.

The consolidation of communication methods and devices allows users to choose the most effective way to manage this influx of information. In addition to streamlining communication devices, the open standards solution integrates with other applications including CRM tools to simplify the desktop and improve operational efficiency. Unified Communications applications ultimately provide access to vital information anytime, anywhere.

Unified Communications provides all organizations:

• A single interface for voice, video, instant messaging, web conferencing, voice mail and presence
• Simplified message management
• Improved communication success rates and reduced communication delays
• Enhanced collaboration with video conferencing and integrated voice and web conferencing
• Messaging, conferencing and customer contact applications that integrate with existing applications
• Scalability to meet the needs of growing organizations
• A network approach for improved security, enhanced resilience, simplified network management, lower total cost of ownership and accelerated time-to-value
• Interoperability with existing systems and the ability to take a migration approach
• Improved management and control
• Reduced system expansion and maintenance costs

Unified Communications Products:

• Cisco Unified Communications Manager
• Cisco Unity
• Cisco Unified Personal Communicator
• Cisco IP Telephony Endpoints
• Microsoft Exchange Server
• Microsoft Unified Messaging
• Microsoft Office Communicator
• Microsoft Office Communications Server
• Cisco MeetingPlace/WebEx
• Cisco E911 Emergency Responder
• XMediusFAX IP Fax Server

Learn more! Click here for the Cisco Solutions Showcase featuring technical details, video broadcasts, case studies, white papers and more!

Why AMS.NET

Unified Communications resides on a single IP network and its success and reliability depend on a properly architected solution. AMS.NET has an extraordinary team of certified and experienced engineers that conduct a thorough discovery and business strategy interview that enables them to design a solution that integrates with existing applications, supports new applications and allows for future growth. With two decades of experience, more than 30,000 IP phone installations and numerous references, AMS.NET has a proven track record of success to handle your Unified Communications project. Learn more about Why AMS.NET.