Testimonials

In a 2005 Sage Research study, 86% of companies using unified communications reported that productivity benefits have grown. More than 60% reported savings of three or more hours per week for each mobile worker.

Sage Research  
Sage Research

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Why AMS.NET

Support & Maintenance

Supplement IT staff, protect your investment and ensure your network and equipment are running at optimum levels with AMS.NET’s support and maintenance plans. Whether you are facing downsizing and have limited IT resources or you are looking for expertise to maintain your video surveillance or paging system, our dedicated Support Contract Specialist will work with you to determine your specific requirements and then will design a support and maintenance solution for your organization.

Standard LANmate Agreements are available to provide comprehensive coverage of your Data Infrastructure, Server, Unified Communications, Wireless and Video Investments. The AMS.NET LANmate agreements cover your entire solution and provide guaranteed response time, remote and on-site trouble shooting and loaner hardware to deliver you unparalleled service and ensure your network is up and running. Enhanced LANmate Options supplement standard agreements and offer services such as additional hours to cover Eastern Standard Time and varied business hours or specialty coverage for Valcom or surveillance systems. AMS.NET Contractual Time and Materials Contracts offer backup technical assistance on a limited basis with guaranteed response times while AMS.NET’s Technical Support Packs (TSPs) provide non-emergency, scheduled support for new projects and other non-critical technical needs.

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