Senior Account Manager

Location - Southern California

Job Summary


We have an opening in our Anaheim office for a highly motivated Senior Account Manager to join our Sales Department. We are flexible with remote work arrangements and can work from home! This is a base salary plus commission role. The AMS.NET Account Manager is responsible for prospecting for new customers, managing existing customer base, presenting business solutions to meet the business needs of potential customers, closing the sale and meeting or exceeding their assigned sales quotas.

Ideal candidates will have 5 years of experience in a reseller business-to-business sales environment within the high tech, data or Telcom industry. Experience within the public sector and K-12 education is highly desirable. Candidates must be self-sufficient, able to work with little to no supervision and can hit the ground running.


  • Prospects and networks to find potential new customers who could benefit from AMS.NET’s products and services.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary AMS.NET personnel as needed.
  • Establishes and maintains productive, professional relationships with their account base stakeholders, manufacturer partners and all AMS.NET employees.
  • Coordinates the involvement of AMS.NET personnel in order to meet or exceed customers’ expectations during both the presales process as well as the ongoing maintenance of the account to insure customer satisfaction and quick problem resolution.
  • Works closely with other AMS.NET departments during the project hand-off to the Operations Department to ensure smooth installation of systems.
  • Meets or exceeds assigned sales targets and strategic objectives that are associated to the Senior Account Manager Position.
  • Proactively assesses, clarifies and validates customer needs on an ongoing basis.
  • Completes all required sales documentation and reports in a timely manner to both external and internal (Sales) AMS.NET Departments.
  • Develops and maintains up-to-date customer information in AMS.NET database and SalesForce of qualified leads and prospecting activities including referrals, cold-calling results, closed sales and follow-up activities.
  • Tracks projects and their associated revenue during all pre-sales phases of the project.
  • Conducts accurate and timely forecasting.
  • Attends required training and development programs.
  • Adheres to all company sales policies and procedures.
  • Supports AMS.NET marketing efforts and initiatives.

Job requirements


  • Ability to acquire new customers as well as equal ability to service and maintain existing customers.
  • Ability to adapt to AMS.NET processes and use all sales tools provided by AMS.NET.
  • Ability to have business conversations with business owners, C-level employees and decision makers.
  • Ability to present technical solutions, persuade and influence opinions while overcoming challenges/objections.
  • Excellent communications skills – both written and verbal.
  • Ability to receive and manage constructive feedback and take proactive responsibility to develop and learn from experience.
  • Possess strong interpersonal skills and have ability to establish and maintain strong business relationships.
  • Possess a strong work ethic and willingness to do whatever it takes to earn the trust of potential and existing customers.
  • Present themselves as a leader within the industry while displaying a positive approach to their business no matter the outcome of a project.
  • Strong organizational skills with the ability to prioritize activities.
  • Strong emphasis on initiative, responsiveness and follow-through.
  • Ability to work in a team environment.
  • PC proficiency.
  • Good problem solving skills.
  • Ability to manage time effectively.
  • Ability to understand pricing and proposal models.
  • Ability to understand complex technology solutions.
  • Ability to conduct accurate and timely sales forecasting.


Education and Experience

  • Bachelor’s degree
  • Minimum of 5 years of sales experience in a reseller business-to-business sales environment – high tech, data or telecom
  • Achievement of sales quotas
  • Experience selling Cisco products a plus


  • Cisco sales, product and/or technical certifications is Mandatory

Additional information

Job Requirements

  • Pre-employment background check required
  • Valid California driver’s license
  • Good driving record
  • Automobile and car insurance
  • Job requires occasional travel to customer locations (AMS.NET covers all travel expenses)

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