Engineering

Systems Technician III

Location - So Cal

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Job Summary

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AMS.NET is seeking a Systems Technician III to join our Anaheim office. The Systems Technician III assists the Engineering Department by installing equipment, connecting voice and data telecommunications network connections. Will also be assigned various tasks at management discretion. Ideal candidates will have at least 2-4 years of similar or related work experience. Occasional travel to customer sites is required – AMS.NET covers all travel expenses.

Duties/Responsibilities

  1. Verifies service by testing and re-programming circuits, equipment and alarms.
  2. Identifies and corrects problems, confers with engineers.
  3. Tests network back-up procedures and updates documentation.
  4. Maintains customer rapport by listening, resolving concerns and answering questions.
  5. Maintains a safe work environment by following published standards and policies.
  6. Updates knowledge by participating in educational opportunities and/or reading technical publications.
  7. Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests.
  8. Explores opportunities to add value to job accomplishments.

Job requirements

Job requirements

  1. Understanding of telecommunications technologies and products.
  2. Good attention to detail.
  3. Ability to understand technical documentation.
  4. Ability to troubleshoot system problems.
  5. Ability to work independently or in a team.
  6. Good decision-making skills.
  7. Ability to maintain professional internal and external relationships.

Education & Experience

  • High school diploma or equivalency.
  • 2-4 years of similar or related work experience.

Job preferences

Certifications

  • Cisco CCNA or CCNP desired.

Additional information

Special Physical Demands

  • Ability to climb ladder.
  • Ability to lift 75 lbs.
  • Ability to work in tight or confining workspaces.
  • Ability to work in dusty and/or hot environmental conditions.

Additional Job Requirements

  • Pre-employment background check required.
  • Valid CA driver’s license.
  • Good driving record.
  • A well-maintained automobile in good operating condition.
  • Auto insurance.
  • Occasional travel required.

 

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