System Technician I

Location - So Cal

Job Summary

AMS.NET is seeking a Systems Technician to join the Field Engineering department in the Anaheim office. The Systems Technician I is responsible for installing equipment, assisting with programming voice and data telecommunications networks, and troubleshooting/repairing existing networks systems. This role requires travel onsite — AMS.NET covers all travel expenses for our field employees.


  • Assists Engineering Department with installation of various data network backbone components
  • Provides daily updates to Project Management and Engineering teams
  • Verifies service by testing equipment and network connectivity.
  • Identifies and corrects problems, confers with engineers, and updates documentation as needed
  • Maintains customer rapport by listening, resolving concerns and answering questions
  • Maintains a safe work environment by following published standards and policies
  • Updates knowledge by participating in educational opportunities and/or reading technical publications
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Job requirements

  • Understanding of telecommunications technologies and products
  • Good attention to detail
  • Ability to understand technical documentation
  • Ability to troubleshoot system problems
  • Ability to work independently or in a team
  • Good decision-making skills
  • Ability to maintain professional internal and external relationships


Education & Experience:

  • High school diploma or equivalency
  • 2-3 years of similar or related work experience

Job preferences


  • Cisco CCNA or CCNP desired but not required.

Additional information

Special Physical Demands

  • Ability to climb ladder
  • Ability to lift 75 lbs.
  • Ability to work in tight or confining work spaces
  • Ability to work in dusty and/or hot environmental conditions


Additional Job Requirements

  • Pre-employment background check required
  • Valid CA driver’s license
  • Good driving record
  • A well-maintained automobile in good operating condition
  • Auto insurance
  • Travel required
  • Work flexibility – travel/afterhours work

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