Supplement IT Staff, maintain network and minimize downtime!

As we all continually manage to do more with less, businesses, educators and governments alike are facing challenges of supporting and maintaining the network and applications with shrinking budgets and minimal IT staff. To protect your investment and ensure your network and equipment are running at optimum levels, AMS.NET offers a host of support and maintenance plans and managed service agreements.

After deployment, AMS.NET provides a 30-day workmanship warranty on installation services. To continue coverage after the 30-day warranty period expires, AMS.NET offers Premium Flex Time Plans and Managed Service Agreements. Whether you need full 24×7 support or your in-house IT staff need assistance with a particular technology, our dedicated Support Contract Specialist will work with you to determine your organizations requirements and then design a support and maintenance solution for you.

Managed Voice Services

AMS.NET MVaaS
The MVaaS Agreements provide support and maintenance of your Cisco Unified Communications system. Agreements provide upgrades and updates, technical support and unlimited moves, adds and changes for phones and voicemail. There are three variations to choose from that provide varying levels of support. This service provides benefits of a hosted voice solution for your on-premise Cisco solution.

Managed Wireless Services

AMS.NET MWFaaS
The MWFaaS Agreements ease the management and maintenance of providing high capacity wireless connectivity. There are several agreements available with varying service levels and supporting Cisco, Meraki, Ruckus and Aruba wireless infrastructures. Agreements include troubleshooting and repair, system updates and upgrades, configuration changes and backup, cabling troubleshooting and repair when attached to a wireless AP, network monitoring, monthly reporting and reinstallation and configuration of failed equipment covered under contract.

Managed WAN Services

AMS.NET MWaaS
The MWaaS Agreements provide the management and maintenance of your WAN infrastructure. This service covers the WAN Routers and has optional Firewall and Switch options. Agreement includes troubleshooting and repair, system updates and upgrades, configuration changes and backup, network monitoring, monthly reporting and reinstallation and configuration of failed equipment covered under contract.